Right-click a job or a route in Verizon Connect® Dispatch™to open the contextual Job or Route menus. These menus are used to perform tasks on the selected jobs or routes. The options available for each menu are detailed below:
Job Menu
The Job Menu is shown when you right-click a job on the map, in the Jobs List or theDaily Routes panel, or if you click the Job Menu button () to the right of the Jobs List. For example:
The Jobs Menu shown after right-clicking a job on the map
Individual jobs are represented on the Daily Routes panel by colored boxes. The color of these boxes is determined by Job Color Selector tool, which colors jobs either by their status or the type of violation or real-time warning (if any) present on the job. if a job has been selected (using the right-click contextual menu), the box is highlighted using a second border around the job box, as illustrated below.
If your subscription includes Verizon Connect® Response™, and you choose to color jobs by status, real-time jobs alerts are identified on jobs in timelines and the map with orange or red dots in the upper tight corner of job icons. These represent job alerts such as 'Late', 'Missed', 'Running Late' or 'Wrong Order' on jobs that have either been completed, or that were scheduled to occur in the past but that were not for some reason. The severity - red for critical or orange for non-critical - given to these alerts is configured from the Jobs & Routes tab of the Settings dialog. You can also choose to Hide individual alerts here, preventing any warning icons showing for specific real-time alerts.
Menu items:
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Edit - Edit the selected job. See Editing Jobs. Only shown when the job can be edited.
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View details - View the details of the selected job on the Job Overview dialog box.
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Select - Select the job in the Jobs List. This selects the checkbox beside the job in the Jobs List, and draws the job location on the map as a black circle.
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Delete - Delete the selected job. See Deleting Jobs.
Assign to best route - Assign the selected job to an existing route automatically. See Assigning Jobs to Routes. This option is only available if the job has not yet been assigned to a route.
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Recommend other routes - Suggest suitable alternative routes that this job could be assigned to. Shows as Recommend other routes when the selected job is currently assigned to a route, or as Recommend routes when the job is unassigned. See Recommendations.
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Unassign from route - Unassign the selected job from the route it is currently assigned to. See Unassigning Routes From Jobs. This option is only available if the job has already been assigned to a route.
Route - Open a sub-menu containing options relating to the route this job is assigned to. This option is only available if the job has been assigned to a route.
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Edit - Edit the route containing this job. See Editing Routes.
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Select - Select the route this job is assigned to in the Daily Routes panel. This selects the checkbox beside the job in the Daily Routes panel.
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Deselect - Deselect the route this job is assigned to in the Daily Routes panel. This clears the checkbox beside the job in the Daily Routes panel.
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Delete - Delete the route containing this job. See Deleting Routes.
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Find - Locate the route this job is assigned to in the Daily Routes panel (briefly highlighting it).
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View on map - Draw the route on the map. When selected, this option zooms and pans the map to display the entire route. See Viewing Routes on the Map.
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Open detailed view - Open the route timeline panel detailed view for this route, or the route containing this job.
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Select jobs - Select all jobs in the Jobs List that have been assigned to the route containing the selected job. This draws the job location on the map as black circles, and change the color of these jobs in the Daily Routes and timeline panels from green to blue.
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Deselect jobs - Clear all selected route's jobs in the Jobs List. This changes the color of these jobs in the Daily Routes and timeline panels from blue to green. This option is only shown when a job has previously been selected.
A new "selection" sub-menu is also available when more than one job has been selected (by right-clicking a job and choosing Select). This includes the following additional items:
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View on map - Zoom the map to the selected job location or locations. See Viewing Jobs on the Map.
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Deselect jobs - Clear any jobs that are currently selected.
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Select routes - Select the routes these jobs are assigned to in the Daily Routes panel.
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Assign to best routes - Automatically assign the selected job or hobs to the best routes.
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Unassign from route - Unassign all selected jobs from their current routes.
When hovering your mouse over a cluster of overlapping jobs on the map, or on the Daily Routes panel, right-clicking with your mouse brings up a group menu. This menu is used to perform tasks on each individual job within that selection, or on all jobs within the selection. The tasks you can perform on these jobs varies depending on whether the jobs are locked or not, and replicates the individual job and selection functionality described above. For example:
Route Menu
The Route Menu is shown when you right-click a route on the map, or on the Daily Routes panel, or it you click the Route Menu button () to the right of the Daily Routes grid. For example:
The Route Menu shown after right-clicking a route on the Daily Routes panel
Menu items:
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View Jobs - Filters the Jobs List to display only the jobs that have been assigned to this route.
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Edit - Edit the selected route. See Editing Routes. Only shown when the route can be edited; if it can not be edited View details is shown.
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View details - View the details of the selected route on the Route Details tab. See Editing Routes. Only shown when the route is not editable (for example it is already underway or scheduled to occur in the past). If the route can be edited, the Edit option is shown instead.
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Select - Select the route in the Daily Routes panel.
View on map - Draw the selected route on the map. When selected, this option zooms and pans the map to display the entire route. See Viewing Routes on the Map.
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Select jobs - Select all jobs on the map that are also assigned to this route. Selected jobs are represented on the map by black circles.
Right-click a highlighted route on the map and the Route Menu opens with three additional items:
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Find - Locate the route on the Daily Routes panel (highlighting it in blue).
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Hide route on the map - Remove the route highlight from the map. Only available when the route is visible because the Highlight button () has been selected, or the View on map menu option has been used previously.
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Change Color - Change the color of the highlighted route on the map (and the color of the round icon beside the jobs assigned to the route on the Jobs List). Note that to use this feature, the Job Color Selector menu above the map must be set to 'Color By Route'.
A new "selection" sub-menu is also available when more than one route is selected (right-click a route and choose Select). This includes the following additional items:
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Deselect - Clear the selected routes.
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View on map - Draw the selected routes on the map. When selected, this option zooms and pans the map to display all selected routes. See Viewing Routes on the Map.
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Hide routes on the map - Removes the highlighted routes from the map. Only available when routes are visible because the Highlight button () has been selected, or if the View on map menu option is used.
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Select jobs - Select all jobs on the map that are also assigned to the selected routes. Selected jobs are represented on the map by black circles.
) to the right of the Jobs List. For example:
) has been selected, or the View on map menu option has been used previously.
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